Florist Tolworth Accessibility Statement

Our Commitment to Accessibility

At Florist Tolworth, we believe that everyone deserves convenient access to beautiful flowers and exceptional service. That’s why we are dedicated to creating an accessible online experience for all customers in Tolworth and beyond. Our digital platform is designed to ensure that every customer, regardless of ability, can browse, select, and order flowers with ease.

WCAG 2.1 AA Compliance

Florist Tolworth’s website is developed with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in mind. We continuously review, test, and enhance our site to align with these globally recognised best practices in accessibility. Maintaining compliance with WCAG 2.1 AA allows us to provide a reliable experience for all visitors, including those using assistive technologies or with varied accessibility needs.

Screen Reader Compatibility

Our website is optimised for compatibility with popular screen readers. Key navigation elements, product details, and order forms have been structured to ensure clear reading and logical tab order. We strive to use descriptive language for images, such as alternative text, ensuring that screen reader users can understand the beauty and variety of our floral arrangements on offer at Florist Tolworth.

High Contrast and Readability

Visual accessibility is very important to us. We designed the Florist Tolworth website with high contrast colour schemes and legible fonts. This helps customers with low vision or colour sensitivities to clearly see product images, read descriptions, and complete purchases with confidence. Our layout avoids clutter and makes key information easy to find.

Accessible Online Ordering for All Customers

Our mission is to make ordering from Florist Tolworth as straightforward as possible for every Tolworth resident. Accessibility ensures no one is left out when experiencing our florist services. Whether you use a keyboard, screen reader, or magnifying tool, you can seamlessly browse floral selections and place orders independently. We value feedback and are always looking to enhance the online shopping journey for everyone in our community.

Contact Us About Accessibility Issues

If you encounter any barriers while using our website, please reach out to us. The team at Florist Tolworth welcomes feedback on how we can improve accessibility and better meet your needs. We are committed to reviewing concerns promptly and making any necessary adjustments so your experience remains as smooth as possible. Visit our contact page to share any comments or suggestions.

Continuous Improvement

Accessibility is an ongoing process. We regularly review our florist website and update features to keep up with new standards and technologies. Your input and experience are vital to this progress. Thank you for choosing Florist Tolworth and joining us in creating an inclusive digital service for all.